Be Secure.
Stay Smart.
with Smart Servicing
CCTV & Alarm Servicing
Servicing and Priority Support from Smart Vision
Your security system is only as strong as its upkeep. At Smart Vision, we know that even the best CCTV and Alarm systems need regular care to stay effective. That’s why we’ve created Smart Servicing – a simple, affordable way to keep your system running at its best, all year round.
Whether you’re a homeowner looking for peace of mind or a business owner safeguarding your premises, our servicing plans are designed to take the stress out of system maintenance. From cleaning and realigning cameras to checking sensors, updating software, and providing unlimited expert support, we handle it all – so you don’t have to.
For just £9.99/month for a single system or £14.99/month for both CCTV and Alarms, you’ll get proactive care, priority support, and the confidence that your security is always one step ahead.
No guesswork. No hidden costs. Just smart, reliable protection – backed by the experts at Smart Vision.
Your Servicing Package includes:
✓ Annual check-up
✓ Remote system health checks
✓ Cleaning & realignment
✓ Software & firmware updates
✓ Unlimited phone support & call-outs*
✓ Priority support when it matters most
Single System (Alarm or CCTV)
just £9.99 per month (or £149 per year)
Dual System (Alarm and CCTV)
£14.99 per month (or £199 per year)
Benefits of Smart Service
Annual Check-up
Camera/PIR clean & Realignment
Software & firmware updates
Unlimited Support
*Subject to terms and conditions. CCTV systems with up to 8 cameras. Additional fees apply for larger systems. Prices displayed is for domestic properties only. Contact us directly for commercial servicing plans. Replacement batteries not included. Fair usage policy applies. 12-month minimum term. View full terms and conditions.
CCTV Servicing
Keep your cameras clear, connected, and reliable.
Your CCTV system is your first line of defence — and it needs to be in top condition. With Smart Servicing, we make sure your cameras are always ready to perform:
- Lens cleaning for clear, unobstructed footage
- Camera realignment to maintain optimal coverage
- System health checks to catch issues early
- Firmware and software updates for peak performance
- Unlimited support via phone or engineer call-outs*
- Priority response when you need help fast
Single System – just £9.99 per month (or £149 per year)
Dual System – £14.99 per month (or £199 per year)
*Replacement batteries not included. Fair usage policy applies. 12-month minimum term.
Alarm Servicing
Stay alert with a system you can trust.
An alarm system is only effective if it works when it matters most. Our Alarm Servicing ensures your system is always ready to respond:
- Sensor testing and calibration
- Control panel diagnostics
- Battery checks (replacements available at extra cost)
- Software updates to keep your system current
- Unlimited support via phone or engineer call-outs*
- Priority assistance for urgent issues
Single System – just £9.99 per month (or £149 per year)
Dual System – £14.99 per month (or £199 per year)
*Replacement batteries not included. Fair usage policy applies. 12-month minimum term.
Smart Servicing FAQs
What is included in the Smart Servicing plan?
Each plan includes an annual check-up, regular system health checks, camera/PIR cleaning and realignment, software and firmware updates, unlimited phone support and call-outs (subject to fair usage), and priority support.
How much does the servicing plan cost?
Single System (CCTV or Alarm): £9.99/month or £149/year
Dual System (CCTV & Alarm): £14.99/month or £199/year
Is there a minimum contract term?
Yes, there is a 12-month minimum term for all servicing plans.
Are there any hidden costs?
No hidden costs. However, replacement batteries and servicing for systems with more than 8 cameras may incur additional charges.
Is this service available for commercial properties?
Yes, but pricing and terms may differ. Please contact Smart Vision directly for commercial servicing plans.
What does “unlimited support” mean?
You can contact Smart Vision for help as often as needed, including phone support and engineer call-outs, within fair usage limits.
What is “priority support”?
Your service requests are fast-tracked, ensuring quicker response times when you need help urgently.
